Ms. Nancy Ulrich is the Founder and President of Ulrich Research Services, Inc. She is responsible for the day-to-day operations of the company in addition to the long-range planning and growth of Ulrich Research Services, Inc. Nancy is an experienced focus group moderator.

Prior to starting Ulrich Research Services, Inc. in 1981, Ms. Ulrich was the Director of Market Research for the WD-40 Company in San Diego, California (1973-1974), responsible for conducting research to transition an industrial and automotive product to the consumer market. Upon a military transfer to Georgia, Ms. Ulrich was employed by Professional Research Services, Inc., a privately held market research company in Atlanta, Georgia, specializing in public opinion, and governmental studies.

Jim Flagg is vice president and co-owner of Ulrich Research. He is responsible for project design, data analysis, and the presentation of study findings.

Jim received a B.A. in History from the University of New Hampshire in 1973. He obtained an M.A. in History at Indiana University (Bloomington, Indiana) in 1975, and completed an M.B.A. in Quantitative Business Analysis from Indiana University in 1979. Jim began his career as a Marketing Research Analyst with Armstrong World Industries in 1980. He was Manager of Marketing Research at Indiana National Bank from 1982 to 1984, and was Director of Marketing Research at Barnett Banks, Inc. in Jacksonville, Florida from 1984 to 1994. Jim was President of his own consulting firm, Flagg Marketing Research, Inc. from 1995 to 1998, when he joined Ulrich Research Services, Inc.

Jim has completed hundreds of business and consumer marketing research projects in a wide variety of industries. He has moderated over 700 focus groups with consumers, business decision-makers, and company employees. In addition to primary research techniques, he has extensive experience with statistical data processing, commercial databases, and secondary sources. He is a frequent guest speaker in classrooms and at professional meetings.

Chase Ulrich is the Marketing and Client Services Manager. She handles all marketing and advertising, special events, and focus group coordination.

Chase graduated from Elon University in Elon, North Carolina, with a degree in Communications. She began her career with WAWS/FOX 30, the FOX Network affiliate in Jacksonville, Florida. She was Marketing and Recruitment Manager for the North Florida Chapter of the National Multiple Sclerosis Society, where she organized the PGA Tour MS150 Bike Tour and the MS Walk for 2000. Chase joined Ulrich Research Services and Concepts in Focus in January of 2001.

Ms. Rosenhouse has been employed with Ulrich Research Services, Inc. since 1988. As Project Manager and Director of Quality Control, she reports directly to Nancy Ulrich and is responsible for all aspects of the management of marketing research data collection.

Her previous experience as an interviewer and recruiter gives her valuable insight into the best way to approach a project from the field perspective, bringing "real life" to the complicated aspects of research design, questionnaire administration, and client interaction. As an interviewer and supervisor for Ulrich Research Services, Inc., Ms. Rosenhouse upgraded the overall quality of training and protocol for in-house as well as field staff.

Her previous experience in both qualitative and quantitative research was obtained at McGraw Hill Research in Hightstown, New Jersey and Centrac, Inc. in Bricktown, New Jersey. Prior to joining McGraw Hill, she was an elementary school teacher.

Mrs. Rumsey's work experience includes Administrative Secretary, Customer Assistant, Direct Salesperson and Unit Leader.